How to create your ByteDC account

What this is

This guide takes you from having no ByteDC account to being signed in to the cloud portal for the first time. It takes about five minutes and you do not need to talk to anyone at ByteDC to complete it.

Creating an account is free. You are not charged anything until you deposit funds into your wallet and place an order.

Before you start

You need three things:

1. A working email address. Use your company email if you plan to buy as a business, because invoices and order confirmations are sent to this address.

2. A phone number you can receive messages on.

3. Your company name and address if you are registering as a business, because these details print on your invoices.

Steps

Step 1. Open the sign-up page

Go to the ByteDC cloud portal and choose Sign Up. If you already have an account, choose Log In instead and go to Logging in and finding your way around the portal.

Screenshot needed: portal sign-up page.

Step 2. Enter your details

Fill in your name, email address, phone number and a password. Your password needs to be strong, so use a mix of upper case, lower case, numbers and symbols.

Screenshot needed: completed sign-up form.

Step 3. Accept the terms

Read and accept the terms of service and privacy policy, then submit the form.

Step 4. Verify your email address

ByteDC sends a verification message to the address you entered. Open it and click the verification link. Your account stays inactive until you do this.

If the message has not arrived within a few minutes, check your spam or junk folder before requesting a new one.

Screenshot needed: verification email and confirmation screen.

Step 5. Sign in for the first time

Return to the portal and sign in with your email address and password. You land on the Dashboard.

Screenshot needed: Dashboard on first sign-in.

What you should see when it works

You are signed in and the Dashboard is showing. In the left sidebar you can see Dashboard, My Orders, Wallet, Pricing Calculator, Marketplace, Evaluation Access, Quick Deploy and Account. Below those you can see the product groups: Compute, Networking, Storage and Data.

Your wallet balance is zero. That is expected. Nothing is running and nothing is being charged.

What you get on day one

As soon as your account is verified you can:

• Browse every product in the portal and see its price

• Use the Pricing Calculator to estimate a monthly cost before you commit

• Generate a quotation, which is valid for seven days, without paying anything

• Request evaluation access if you want to trial a service before buying

Some services are marked Soon. Those are not yet available to order. Some services are restricted by account level, which means you need to contact sales before you can order them.

Common problems

The verification email never arrives. Check spam and junk first. If it is genuinely missing, request a new verification email from the sign-in screen. Corporate mail filters are the usual cause, so a personal address will confirm quickly whether filtering is the problem.

My password is rejected. The portal requires a strong password. Add length rather than complexity, because a longer passphrase is both stronger and easier to remember.

I already have an account but cannot remember the password. Use Forgot Password on the sign-in screen. The reset link goes to your registered email address.